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Cancellation, Exchange and Refunds

Cancellation of order

  • The cancellation of the order can be done within 24 hours of the placing of order via mail or just by going to your account page and cancelling the purchases made.
  • A mail to cancel the order can also be sent to support@aapkacart.com
  • The confirmation mail for the cancellation of your product order is sent within 24 hours.
  • The cancellation request would not be considered if the order has already been dispatched.

Exchange of products

  • A product can easily be exchanged with a new one of the same type if it does not match your size.
  • While returning the product, you would be asked to pay the entire amount first, for the new product.
  • After, we receive the return, the original payment and the shipping price would be reimbursed to your Aapka Cart Online Retails account.
  • The exchange can be made within 07 days or 15 days as specified besides the product images in the Return Policy.
  • To exchange, the product you can notify us either by e-mail or phone within 24 hours of receiving the product.
  • The product to be exchanged should be unused with tags intact and in the same condition as delivered for further use.

Refunds

  • You can easily go for refunds in the justified conditions through your Aapka Cart Online Retails account. The amount of money would be transferred to your Aapka Cart account in the form of credits. You can shop using these credits whenever you want from Aapka Cart Online Retails.
  • The credited amount can be used for as much purchase the amount limits you to within the span of 3 months.
  • In case the payment of your purchase exceeds your credit balance then you have to make the rest of payment via another payment mode.
  • The details about your account credits can be seen on the ‘My Account’ page under the tab of Account credits. This would display your current status of credits available in your account.
  • The Aapka Cart return policy is an integral part of the terms of use for the site. By agreeing to the return policy, you automatically accept the other terms of usage of Aapka Cart Online Retails.
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